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Clive Hollin R. The Psychology of Interpersonal Violence

The Psychology of Interpersonal Violence is a textbook which gives comprehensive coverage of interpersonal violence – exploring the various violent acts that occur between individuals in contemporary society. Examines in detail the controversial use of corporal punishment Explores ways that psychology can add to our understanding of interpersonal violence Offers directions for future research that can help to prevent or reduce incidents of interpersonal violence

8187.19 РУБ



Anthony Ekanem Interpersonal Skills in the Workplace

Strack Ph.D. Stephen Handbook of Interpersonal Psychology. Theory, Research, Assessment, and Therapeutic Interventions

Modern interpersonal psychology is now at a point where recent advances need to be organized so that researchers, practitioners, and students can understand what is new, different, and state-of-the art. This field-defining volume examines the history of interpersonal psychology and explores influential theories of normal-abnormal behaviors, widely-used assessment measures, recent methodological advances, and current interpersonal strategies for changing problematic behaviors. Featuring original contributions from field luminaries including Aaron Pincus, John Clarkin, David Buss, Louis Castonguay, and Theodore Millon, this cutting-edge volume will appeal to academicians, professionals, and students interested in the study of normal and abnormal interpersonal behavior.

11040.93 РУБ



Heather Bullock E. Women and Poverty. Psychology, Public Policy, Social Justice

Women and Poverty analyzes the social and structural factors that contribute to, and legitimize, class inequity and womens poverty. In doing so, the book provides a unique documentation of womens experiences of poverty and classism at the individual and interpersonal levels. Provides readers with a critical analysis of the social and structural factors that contribute to womens poverty Uses a multidisciplinary approach to bring together new research and theory from social psychology, policy studies, and critical and feminist scholarship Documents womens experiences of poverty and classism at the interpersonal and institutional levels Discusses policy analysis for reducing poverty and social inequality

6087.74 РУБ



Artem Varfolomey Method of Debt Collection. English version

The book presents methods of debt collection, the complete sequence of actions, standards of “right” communication, psychology, work with objections, the etiquette of business conversation, psycho-physiological peculiarities of perception, persuasion rules prohibited forms of communication, and much more. [email protected]

320 РУБ



Daniel J. Siegel Guía de bolsillo Neurobiología Interpersonal

Claire Boyd Communication Skills for Nurses

Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse. Special features: Developed by students, for students Clear, straightforward, and jargon-free Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments Features tips and advice from real life nursing students Examples and questions based on real life nursing and healthcare situations

1303.9 РУБ



Ewa Wołk Towards the Conceptualization of Sphere Interpersonal Relations in Amharic

James Jones M. The Psychology of Diversity. Beyond Prejudice and Racism

The Psychology of Diversity presents a captivating social-psychological study of diversity, the obstacles confronting it, and the benefits it provides. Goes beyond prejudice and discrimination to discuss the personal and social implications of diversity for both majority and minority group members Considers how historical, political, economic, and societal factors shape the way people think about and respond to diversity Explains why discrimination leads to bias at all levels in society – interpersonal, institutional, cultural, and social Describes proven techniques for improving intergroup relations Examines the brains impact on bias in clear terms for students with little or no background in neuroscience Includes helpful study tools throughout the text as well as an online instructor’s manual

7317.23 РУБ



Manny Rosenfeld People-Centric Skills. Interpersonal and Communication Skills for Auditors Business Professionals

Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the «soft skills» that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditors effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what theyve learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors («IIA»), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a «no» into a «yes.» They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.

2855.41 РУБ



Sharon Clarke The Wiley Blackwell Handbook of the Psychology Occupational Safety and Workplace Health

A Wiley Blackwell Handbook of Organizational Psychology focusing on occupational safety and workplace health. The editors draw on their collective experience to present thematically structured material from leading thinkers and practitioners in the USA, Europe, and Asia Pacific Provides comprehensive coverage of the major contributions that psychology can make toward the improvement of workplace safety and employee health Equips those who need it most with cutting-edge research on key topics including wellbeing, safety culture, safety leadership, stress, bullying, workplace health promotion and proactivity

14135.19 РУБ



Mashek Debra Empirical Research in Teaching and Learning. Contributions from Social Psychology

Empirical Research in Teaching and Learning: Contributions from Social Psychology draws upon the latest empirical research and empirically-based theories from social psychology to inform the scholarship of teaching and learning. Provides an accessible theoretical grounding in social psychological principles and addresses specific empirical evidence drawn from teaching and learning contexts Features concrete strategies for use in the classroom setting Includes contributions from experts in both social psychology and the scholarship of teaching and learning

10351.82 РУБ



S. Sundar Shyam The Handbook of the Psychology Communication Technology

The Handbook of the Psychology of Communication Technology offers an unparalleled source for seminal and cutting-edge research on the psychological aspects of communicating with and via emergent media technologies, with leading scholars providing insights that advance our knowledge on human-technology interactions. • A uniquely focused review of extensive research on technology and digital media from a psychological perspective • Authoritative chapters by leading scholars studying psychological aspects of communication technologies • Covers all forms of media from Smartphones to Robotics, from Social Media to Virtual Reality • Explores the psychology behind our use and abuse of modern communication technologies • New theories and empirical findings about ways in which our lives are transformed by digital media

14496.93 РУБ



Derek Chadee Theories in Social Psychology

Theories in Social Psychology is an edited volume that identifies and discusses in-depth the important theoretical perspectives and theories that underlie the discipline of social psychology. The only current book focusing specifically on the theories within social psychology Brings together a range of distinguished scholars in the field of social psychology – including Bertram F. Malle, Paul R. Nail, Richard E. Petty, Thomas Mussweiler, Faye J. Crosby, Miles Hewstone, Richard J. Crisp and Mein Koslowsky Critically discusses important perspectives and theories in the discipline allowing a deeper understanding of the theoretical framework Allows students and academics to reflect on theories and opens up future areas of enquiry

9285.8 РУБ



Evanthia Lyons Political Psychology. A Social Psychological Approach

Daniel Richardson Social Psychology For Dummies

Written for psychology students, Social Psychology For Dummies is an accessible and entertaining introduction to the field. Social Psychology For Dummies follows a typical university course, which makes it the perfect reference if youre in need of a clear (and enjoyable) overview of the topic. Whether you plan is to get ahead of the game or make up for lost time, we have you covered. Online accessible review questions for each chapter are available to consolidate learning.

1458.8 РУБ



John Grable E. Communication Essentials for Financial Planners. Strategies and Techniques

Exploring the Human Element of Financial Planning Communication Essentials for Financial Planners tackles the counseling side of practice to help financial planners build more productive client relationships. CFP Board’s third book and first in the Financial Planning Series, Communication Essentials will help you learn how to relate to clients on a more fundamental level, and go beyond «hearing» their words to really listen and ultimately respond to what theyre saying. Expert coverage of body language, active listening, linguistic signals, and more, all based upon academic theory. There is also an accompanied set of videos that showcase both good and bad communication and counseling within a financial planning context. By merging written and experiential learning supplemented by practice assignments, this book provides an ideal resource for any client-facing financial professional as well as any student on their pathway to CFP® certification. Counseling is a central part of a financial planners practice, and attention to interpersonal communication goes a long way toward progressing in the field; this guide provides practical instruction on the proven techniques that make a good financial planner great. Build client relationships based on honesty and trust Learn to read body language and the words not spoken Master the art of active listening to help your clients feel heard Tailor your communications to suit the individual clients needs The modern financial planning practice is more than just mathematics and statistical analysis—at its heart, it is based on trust, communication, and commitment. While interpersonal skills have always been a critical ingredient for success, only recently has this aspect been given the weight it deserves with its incorporation into the certification process. Communication Essentials for Financial Planners provides gold-standard guidance for certification and beyond.

3172.68 РУБ



Dai Jones Psychology in Social Context. Issues and Debates

Psychology in Social Context: Issues and Debates provides a critical perspective on debates and controversies that have divided opinion within psychology both past and present. Explores the history of psychology through examples of classic and contemporary debates that have split the discipline and sparked change, including race and IQ, psychology and gender, ethical issues in psychology, parapsychology and the nature-nurture debate Represents a unique approach to studying the nature of psychology by combining historical controversies with contemporary debates within the discipline Sets out a clear view of psychology as a reflexive human science, embedded in and shaped by particular socio-historical contexts Written in an accessible style using a range of pedagogical features – such as set learning outcomes, self-test questions, and further reading suggestions at the end of each chapter

8839.14 РУБ



Interpersonal Vs Intrapersonal Skills: Which Do You Have ...

The interpersonal vs intrapersonal skills debate is one you might have heard of before. Today, both skills are equally important. Developing these skills will help turn you into a more effective communicator, improve your problem solving abilities, and enhance your empathy, introspection, and self awareness.

Interpersonal Communication in Workplace: Importance

Covert Narcissist Signs You are Dealing with a Master Manipulator/Lisa A Romano Podcast - Duration: 26:01. Lisa A. Romano Breakthrough Life Coach Inc. Recommended for you

Psychological Safety: The History, Renaissance, and Future ...

Psychological safety describes people’s perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting in the 1990s and continuing to the present. Organizational research has identified psychological safety as a critical factor ...

Frontiers | The Impact of Interpersonal Discrimination and ...

The present study examines the consequences of perceived interpersonal discrimination on stress, health, and performance in a sample of 210 science, technology, engineering, and mathematics (STEM) academicians. Using a path model, we test the relation that perceived interpersonal discrimination has on stress and the relation of stress to physical health maladies and on current and future ...

Definitions and features of interpersonal and listening skills

1999) an important aspect of interpersonal competence. Ideas about helping behaviour from Humanistic psychology have also had an important influence in terms of generating research and developments in the area of interpersonal skills teaching, an issue which is explored further in section 4.2.

(PDF) Interpersonal relationships at work

Interpersonal relationships in the workplace are an inescapable reality for all those working in organizations. While they have often been studied from a negative perspective, for many these ...

Interpersonal Skills in the Workplace ... - Study.com

As a member, you'll also get unlimited access to over 79,000 lessons in math, English, science, history, and more. Plus, get practice tests, quizzes, and personalized coaching to help you succeed.

What is INTERPERSONAL? definition of INTERPERSONAL ...

Psychology Definition of INTERPERSONAL: the term that deals with the actions, events and feelings that exists between 2 or more people.

Interpersonal Relationship and Organizational Effectiveness

workplace culture. In these way of human relations creates costs effectiveness, Good contacts among the people and competitiveness in the working environment. 3. WHY INTERPERSONAL RELATIONSHIP AT WORKPLACE Let us go through the importance of interpersonal relationship at workplace.

Psychological safety - Wikipedia

About. Psychological safety is about improving broken human interaction.(Timothy R Clark, 2019) It has been an important discussion area in the field of psychology, behavioral management, leadership, teams, and healthcare. Results from a number of empirical studies conducted in various regions and countries show that psychological safety plays an important role in workplace effectiveness ...

Interpersonal Attraction - an overview | ScienceDirect Topics

Interpersonal Attraction. Interpersonal attraction is traditionally defined in social psychology as a positive attitude or evaluation regarding a particular person, including the three components conventionally ascribed to attitudes: behavioral (tendency to approach the person), cognitive (positive beliefs about the person), and affective (positive feelings for the person).

What Are Interpersonal Skills and Why Are They So Important?

It turns out interpersonal skills are of increasing importance in the workplace. Aside from helping you get a job, what else can interpersonal skills do to help you succeed? Well, this is where the true and innate value of interpersonal skills comes into play.

Interpersonal Problems Among Perpetrators and Targets of ...

This representative study among 2,539 Norwegian employees examines interpersonal problems among targets and perpetrators of workplace bullying. Both targets and perpetrators portrayed elevated levels of interpersonal problems. Yet, the results question the role of a general target personality in explaining exposure to workplace bullying ...

Build Communication Skills at Work - Online Course ...

Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively. On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.

Subtle Discrimination in the Workplace: A Vicious Cycle

Due to rising pressure to appear egalitarian, subtle discrimination pervades today's workplace. Although its ambiguous nature may make it seem innocuous on the surface, an abundance of empirical evidence suggests subtle discrimination undermines employee and organizational functioning, perhaps even more so than its overt counterpart.

Interpersonal relationship - Wikipedia

Interpersonal relationships thrive through equitable and reciprocal compromise, [citation needed] they form in the context of social, cultural and other influences. The study of interpersonal relationships involves several branches of the social sciences , including such disciplines as sociology , communication studies , psychology , anthropology , and social work .

Ottawa Team - Centre for Interpersonal Relationships

The Centre For Interpersonal Relationships Inc., its Board of Directors, management, staff and/or its associates shall not be held responsible nor accept any form of liability for any type of injury, loss or damage as a direct or indirect result of the use, inability to use, misuse or abuse of the website’s content or functions.

Workplace Interpersonal Relations

Interpersonal relations at work (and away, too) serve a critical role in the development and maintenance of trust and positive feelings in a farm organization. Although the quality of interpersonal relationships alone is not enough to produce worker productivity, it can significantly contribute to it.

Top Interpersonal Skills Employers Value With Examples

Be prepared to answer interview questions about your interpersonal skills. Like in your cover letter and resume, provide an anecdote about a time you demonstrated a particular skill in the workplace and how you used that skill to add value to the company.

How to Manage Conflict in the Workplace | Psychology Today

How to Manage Conflict in the Workplace Discover which attitude will help you to win conflict at work . Posted Feb 04, 2019

Interpersonal psychology workplace social etiquette interpersonal communication. The Importance of Interpersonal Skills in the Workplace

Interpersonal skills are at their most effective, beneficial and rewarding when they foster meaningful relationships. Not only is it important to build personal relationships in the workplace, but it is also important to maintain these relationships within professional boundaries.

Interpersonal | Definition of Interpersonal by Merriam-Webster

Interpersonal definition is - being, relating to, or involving relations between persons.

Interpersonal - definition of interpersonal by The Free ...

Define interpersonal. interpersonal synonyms, interpersonal pronunciation, interpersonal translation, English dictionary definition of interpersonal. adj. 1. Of or relating to the interactions between individuals: interpersonal skills. 2. Existing or occurring between individuals: interpersonal... Interpersonal - definition of interpersonal by The Free Dictionary. https://www.thefreedictionary ...

Interpersonal Skills | SkillsYouNeed

Interpersonal skills are the skills we use every day when we communicate and interact with other people, both individually and in groups. They include a wide range of skills, but particularly communication skills such as listening and effective speaking.

Importance of Interpersonal Relationship at Workplace

It is essential for individuals to be honest with each other for a healthy interpersonal relationship and eventually positive ambience at the workplace. Why interpersonal relationship at workplace ? Why do employees need to be cordial to each other ? Let us go through the importance of interpersonal relationship at workplace.

Interpersonal Skills: Meaning and Behavioural Traits

After reading this article you will learn about Interpersonal Skill:- 1. Meaning of Interpersonal Skill 2. Behavioural Traits of Interpersonal Skills. Meaning of Interpersonal Skills: Interpersonal skills are an important aspect of one’s personality. In simple words, it means a congenial and a pleasant interaction of people with others. The various psychological factors that exist …

Improving Interpersonal Relationship in Workplaces

Abstract: Positive interpersonal relationship at work foster a variety of beneficial outcomes for individual and organization hence, this paper on improving interpersonal relationship in workplace. This study is aimed at examining the need for interpersonal relationship in workplace. Three (3) research questions were raised and answered ...

Social Psychology Examines Interpersonal Relationships

Social psychology can be applied to issues as wide-ranging as prejudice, romantic attraction, persuasion, friendship, conformity and group interaction. Resources to help your students pursue a career in psychology A degree in psychology can lead to a fulfilling career that makes a difference in people’s lives.

What is Interpersonal Psychotherapy (IPT): A Case History

What is Interpersonal Psychotherapy? When Chris Peterson said, ‘other people matter’ he was referring to the impact our interactions with others have on our wellbeing. Conversely, when Sartre said, ‘hell is other people’ he was also right. And although this seems like a contradiction, it’s more an example of how two things can be true at once.

Workplace Psychology | Boundless Psychology

Workplace Psychology. Search for: Workplace Psychology. Introduction to Industrial and Organizational Psychology . Industrial and organizational psychology is the scientific study of employees, workplaces, and organizations. Learning Objectives. Define the goals of industrial and organizational psychology. Key Takeaways Key Points. The industrial aspect of I–O psychology focuses on improving ...

Interpersonal relationship

Interpersonal relationships are social associations, connections, or affiliations between two or more people. They vary in differing levels of intimacy and sharing, implying the discovery or ...

Frontiers | Detrimental Effects of Workplace Bullying ...

Workplace bullying is considered to be one of the most stressful phenomena in the workplace and an example of a dysfunctional and toxic relationship that has detrimental effects on an individual’s physical and psychological health. Hence, the objective of the present study was to analyze the relationship linking workplace bullying ...

Organizational Justice - Psychology - Oxford Bibliographies

Journal of Applied Psychology 86.3: 425–445. DOI: 10.1037/0021-9010.86.3.425 E-mail Citation » A meta-analysis of distributive, procedural, interpersonal, and informational justice effects. The results confirm that all four categories of justice are highly related but not identical, as evidenced by their unique impacts on job satisfaction ...

Interpersonal Communication in the Workplace

Interpersonal Communication in the Workplace Interpersonal communication is one of the most important life skills business professionals can have. In companies and organizations of all types, effective communication determines whether a team can operate effectively and accomplish core business goals.

Popular Interpersonal Skills Books - Goodreads

Books shelved as interpersonal-skills: The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism by Olivia Fox Cabane, Spy the L...

Gender stereotypes and workplace bias - ScienceDirect

This paper focuses on the workplace consequences of both descriptive gender stereotypes (designating what women and men are like) and prescriptive gender stereotypes (designating what women and men should be like), and their implications for women's career progress. Its central argument is that gender stereotypes give rise to biased judgments and decisions, impeding women's advancement.

Top 8 Interpersonal Skills for the Workplace - Big Think Edge

One of the best and most basic ways to learn any skill, including various interpersonal skills, is to learn by doing and actively practicing every day. Here is a list of eight of the must-have interpersonal skills for every professional in the workplace: 1) Exercising Self-Awareness

Interpersonal relationships | Psychology Wiki | Fandom

Interpersonal relationships are social associations, connections, or affiliations between two or more people. They vary in differing levels of intimacy and sharing, implying the discovery or establishment of common ground , and may be centered around something(s) shared in common.

What Is Interpersonal Conflict at Work? - Definition ...

Interpersonal conflict at work can interfere with business operations. In this lesson, you'll learn what interpersonal conflict is and the different types of interpersonal conflict.

The Importance of Positive Relationships in the Workplace

Indeed, a significant contributor to workplace stress is psychosocial hazards related to the culture within an organization, such as poor interpersonal relations and a lack of policies and practices related to respect for workers (Stoewen, 2016).

The Impact of Interpersonal Discrimination and Stress on ...

As noted, the impact of interpersonal discrimination on psychological well-being is well-documented (e.g., Jones et al., 2013); yet associations between such interpersonal discrimination and physical health outcomes are under researched (Pascoe and Richman, 2009).

Interpersonal psychology workplace social etiquette interpersonal communication. Interpersonal Communication in the Workplace

Interpersonal Communication in the Workplace Interpersonal communication is one of the most important life skills business professionals can have. In companies and organizations of all types, effective communication determines whether a team can operate effectively and accomplish core business goals.

Interpersonal skills | Psychology Wiki | Fandom

Interpersonal skills is how a person relates to one another. As an illustration, it is generally understood that communicating respect for other people or professionals within the workplace will enable one to reduce conflict and increase participation or assistance in obtaining information or completing tasks.

Workplace Issues

Workplace issues such as low job satisfaction, sexual harassment, and bullying occur for many workers, some of whom spend nearly a third of their lives at work.


relationship between psychology and interpersonal communication but to bring forth the ‘intelligibility’ and ‘coherence’ to the process and progress of research in the field of interpersonal communication. In this article, a constellation of theories and principles that share common assumptions and concepts are taken for study and analysis to understand the issues related to ...

The Importance of Interpersonal Skills in the Workplace

Interpersonal skills are at their most effective, beneficial and rewarding when they foster meaningful relationships. Not only is it important to build personal relationships in the workplace, but it is also important to maintain these relationships within professional boundaries.

10 Excellent Ways to Develop Interpersonal Skills at Work

Develop Interpersonal Skills at Work – It is rightly said that a smart business person is not just a businessman; he is a smart communicator too. He knows how to interact with other people and how to handle and solve all the issues by interacting. Interpersonal skills are not only important, but they also show your ability to use every possible thing as a scope and resource.

Well-being in the workplace through interaction between ...

Well-being in the workplace is considered by many authors to be the outcome of the interaction between individual characteristics and those of the working and organizational environment. This study aims to understand the significance attributed to the ...

Interpersonal Psychology: Communicating Effective People ...

Interpersonal Psychology book. Read reviews from world’s largest community for readers. Focusing on interpersonal skills relevant to the modern workplace...

List Of Interpersonal Skills: 10 Must-Have Attributes

Interpersonal skills are the difference between good and great employees. This list of interpersonal skills is comprised of 10 must-have attributes for success.

Interpersonal Vs Intrapersonal | eNotes

Get an answer for 'What is the difference between interpersonal and intrapersonal?' and find homework help for other Communications in the Workplace questions at eNotes

Yu Han Negotiating Cultural Encounters. Narrating Intercultural Engineering and Technical Communication

Discusses the challenges of intercultural communication in engineering, technical, and related professional fields Given todays globalized technical and engineering environment, intercultural communication is an essential topic for engineers, other technical professionals, and technical communicators to learn. Engineering programs, in particular, need to think about how to address the ABET requirement for students to develop global competence and communication skills. This book will help readers learn what intercultural communication is like in the workplace—which is an important first step in gaining intercultural competence. Through narratives based on the real experiences of working professionals, Negotiating Cultural Encounters: Narrating Intercultural Engineering and Technical Communication covers a range of design, development, research, and documentation projects—offering an authentic picture of todays international workplace. Narrative contributors present firsthand experience and perspectives on the complexities and challenges of working with multicultural team members, international vendors, and diverse customers; additional suggested readings and discussion questions provide students with information on relevant cultural factors and invite them to think deeply and critically about the narratives. This collection of narratives: Responds to the need for updated firsthand information in intercultural communication and will help us prepare workplace professionals Covers various topics such as designing e-commerce websites, localizing technical documentation, and translating workplace safety materials Provides hands-on studies of intercultural professional communication in the workplace Is targeted toward institutions that train engineers for technical communication tasks in diverse sociocultural environments Presents contributions from a diverse group of professionals Recommends additional material for further pursuit A book unlike any other in its field, Negotiating Cultural Encounters is ideal for all engineering and technical communication professionals seeking to better communicate their ideas and thoughts in the multicultural workplaces of the world.

4260.27 РУБ



Seeger Matthew W. Theorizing Crisis Communication

Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time. Summarizes theories from such diverse perspectives as rhetoric, risk management, ethics, mass communication, social media, emergency response, crisis outcomes, and warning systems, while presenting clear examples of how the theory is applied in crisis communication research Presents theoretical frameworks generated by research from many disciplines including sociology, psychology, applied anthropology, public health, public relations, political science, organizational studies, and criminal justice An essential tool for a comprehensive understanding of the onset, management, response, resolution, and ultimate meaning of these devastating world events

8448.21 РУБ



Martin Milton Therapy and Beyond. Counselling Psychology Contributions to Therapeutic Social Issues

Therapy and Beyond: Counselling Psychology Contributions to Therapeutic and Social Issues presents an overview of the origins, current practices, and potential future of the discipline of counselling psychology. Presents an up-to-date review of the knowledge base behind the discipline of counselling psychology that addresses the notion of human wellbeing and critiques the concept of ‘psychopathology’ Includes an assessment of the contributions that counselling psychology makes to understanding people as individuals, in their working lives, and in wider social domains Offers an overview of counselling psychologys contributions beyond the consulting room, including practices in the domain of spirituality, the arts and creative media, and the environmental movement Critiques contemporary challenges facing research as well as the role that research methods have in responding to questions about humanity and individual experience

9742.67 РУБ



Arla Day Workplace Well-being. How to Build Psychologically Healthy Workplaces

Workplace Wellbeing is a complete guide to understanding and implementing the principles of a psychologically healthy workplace for psychologists and other practitioners. Grounded in the latest theory and research yet filled with plenty of case studies and proven techniques Introduces the core components of psychologically healthy workplaces, including health and safety, leadership, employee involvement, development, recognition, work-life balance, culture and communication Addresses important issues such as the role of unions, the importance of leadership, healthy workplaces in small businesses, respectful workplace cultures, and corporate social responsibility Discusses factors that influence the physical safety of employees, as well as their physical and psychological health Brings together stellar scholars from around the world, including the US, Canada, Europe, Israel, and Australia

8984.24 РУБ



Thomas Britt W. Organizational Psychology. A Scientist-Practitioner Approach

The foundation of organizational psychology, updated to reflect the changing workplace Organizational Psychology: A Scientist-Practitioner Approach, Third Edition provides students with a thorough overview of both the science and practice of organizational psychology. Reflecting changes in the global workplace, the third edition expands coverage of the effects of technology on processes and personnel, the generalizability of theories across cultures, including organizational climate, and employee health and well-being. The new edition retains the hallmark features of the text and Expanded coverage of the pervasive effects of technology on the social environment of work, including virtual work and the impact of social media. More graphics, including tables and charts, to help students understand and remember various related concepts and theories. Includes a unique full chapter on research methods and the use of statistics in understanding organizations. New chapter on the work/non-work interface, including consideration of both employees life stages and changes over their careers. Provides Instructors with comprehensive presentation and testing materials. More on ethics, in light of relatively recent scandals in corporations and in politics. Expanded coverage throughout on cross-cultural issues and diversity in organizations. Additional readings facilitate in-depth learning. Industrial and organizational psychologists contribute to the success of an organization by improving the performance, satisfaction, and well-being of employees. By identifying how behaviors and attitudes can be improved through hiring practices, training programs, and feedback and management systems, I/O psychologists also help organizations transition during periods of change and development. Organizational Psychology: A Scientist-Practitioner Approach, Third Edition is a comprehensive guide to the theory and application of behavioral science in the workplace.

9786.11 РУБ



Krystyna Skarżyńska-Bocheńska Al-Gahiz and his theory of social communication

Norine Dresser Multicultural Manners. Essential Rules of Etiquette for the 21st Century

Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don’ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.

1290.65 РУБ



Майерс Дэвид

Профессор психологии Хоуп-колледжа в штате Мичиган. Не только блестящий педагог, но и выдающийся ученый: за исследования групповой поляризации Американская психологическая ассоциация (9-е отделение) присудила ему премию Гордона Олпорта. Его научные статьи опубликованы более чем в двух десятках журналов. Д. Майерс — редактор-консультант журналов Journal of Experimental Social Psychology и the Journal of Personality and Social Psychology, автор десятков книг, в том числе научно-популярных.




Steve May The Handbook of Communication and Corporate Social Responsibility

This book represents the definitive research collection for corporate social responsibility communication, offering cross-disciplinary and international perspectives from the top scholars in the field. Addresses a gap in the existing CSR literature Demonstrates the relevance of effective CSR communication for the management of organizations The 28 contributions come from top scholars in public relations, organizational communication, reputation management, marketing and management

16595.82 РУБ



Николай Игнатьевич Конюхов Economic crisis: who is to blame and what do

This book reveals the interconnection of the economic crisis and the cyclic process of the changes of the relations in the elite and the economically active population of such psychotypes as social motivator (all the attention is paid to the system of the interpersonal relationships) and the domain expert (all the attention is paid to the domain activity). The cyclical process of the change of the relations of such psychotypes is connected with the cycles of the solar activity and cycles of the economic development.

299 РУБ



Lorne Campbell The Science of Intimate Relationships

The Science of Intimate Relationships represents the first interdisciplinary approach to the latest scientific findings relating to human sexual relationships. Offers an unusual degree of integration across topics, which include intimate relationships in terms of both mind and body; bonding from infancy to adulthood; selecting mates; love; communication and interaction; sex; passion; relationship dissolution; and more Summarizes the links among human nature, culture, and intimate relationships Presents and integrates the latest findings in the fields of social psychology, evolutionary psychology, human sexuality, neuroscience and biology, developmental psychology, anthropology, and clinical psychology. Authored by four leading experts in the field Instructor materials are available at www.wiley.com/go/fletcher

7245.02 РУБ



Marlene Chism Stop Workplace Drama. Train Your Team to have No Complaints, Excuses, and Regrets

Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance. Identify «drama» barriers and help your employees break free to experience higher personal effectiveness and increased productivity Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA When youre in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.

1773.53 РУБ



Elizabeth Kuhnke Communication Skills For Dummies

The key to perfecting your communication strategy Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without! Get ahead in the workplace Use effective communication skills to secure that new job offer Convince friends and family to support you on a new venture Utilising a core of simple skills, Communication Skills For Dummies will help you shine—in no time!

953.39 РУБ



Patrick Nolan Therapist and Client. A Relational Approach to Psychotherapy

Therapist and Client: A Relational Approach to Psychotherapy provides a guide to the fundamental interpersonal elements of the therapeutic relationship that make it the most effective factor in therapy. Presents the fundamental interpersonal elements that make the therapeutic relationship the most effective factor in psychotherapy Explores and integrates a range of approaches from various schools, from psychoanalysis to body-oriented psychotherapy and humanistic psychotherapies Offers clear and practical explanations of the intersubjective aspects of therapy Demonstrates the pivotal need to work in the present moment in order to effect change and tailor therapy to the client Provides detailed case studies and numerous practical applications of infant research and the unified body-mind perspective increasingly revealed by neuroscience

8404.5 РУБ



Joan Gallos V. Engagement. Transforming Difficult Relationships at Work

Master the interpersonal side of management to enhance productivity and boost success Engagement is the managers essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. Youll learn alongside the storys manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success. People are the hardest part of a mangers job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the groups success. Find creative solutions to persistent issues Dig into the interpersonal dynamics at work Learn how to handle—and manage—difficult people Apply key strategies for engaging the team This compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and Engagement shows you how to find your balance and steady your team.

1776.7 РУБ



Carl Botan H. Strategic Communication Theory and Practice. The Cocreational Model

A guide to strategic communication that can be applied across a range of subfields at all three levels—grand strategic, strategic, and tactical communication Communication is a core function of every human organization so when you work with communication you are working with the very core of the organization. Written for students, academics, and professionals, Strategic Communication Theory and Practice: The Cocreational Model argues for a single unified field of strategic communication based in the three large core subfields of public relations, marketing communication, and health communication, as well as strategic communicators working in many other subfields such as political communication, issues management, crisis communication, risk communication, environmental and science communication, social movements, counter terrorism communication, public diplomacy, public safety and disaster management, and others. Strategic Communication Theory and Practice is built around a cocreational model that shifts the focus from organizational needs and the messages crafted to achieve them, to a publics-centered view placing publics and their ability to cocreate new meanings squarely in the center of strategic communication theory and practice. The author—a noted expert in the field—outlines the theories, campaign strategies, common issues, and cutting edge challenges facing strategic communication, including the role of social media, ethics, and intercultural strategic communication. As the author explains, the term «strategic communication» properly refers only to the planned campaigns that grow out of research and understanding what publics think and want. This vital resource answers the questions of whether, and how, strategic-level skills can be used across fields, as it: Explores the role of theory and the cocreational meta-theory in strategic communication Outlines ethical practices and problems in the field Includes information on basic campaign strategies Offers the most recent information on risk communication, preparedness and terrorism communication, and employment in strategic communication Redefines major concepts, such as publics, from a cocreational perspective

3258.37 РУБ



Cooper Cary L. Wellbeing: A Complete Reference Guide, Work and Wellbeing

Part of the six-volume reference set Wellbeing: A Complete Reference Guide, this volume is a comprehensive look at wellbeing in the workplace at organizational, managerial, and individual levels. Discusses the implications of theory and practice in the field of workplace wellbeing Incorporates not only coverage of workplace stress in relation to wellbeing, but also aspects of positive psychology Explores the role of governments in promoting work place well being Part of the six-volume set Wellbeing: A Complete Reference Guide, which brings together leading research on wellbeing from across the social sciences Topics include work-life balance; coping strategies and characters of individuals; characteristics of workplaces and organizational strategies that are conducive to wellbeing; and many more

16980.18 РУБ



Patrick Nolan Therapist and Client. A Relational Approach to Psychotherapy

Therapist and Client: A Relational Approach to Psychotherapy provides a guide to the fundamental interpersonal elements of the therapeutic relationship that make it the most effective factor in therapy. Presents the fundamental interpersonal elements that make the therapeutic relationship the most effective factor in psychotherapy Explores and integrates a range of approaches from various schools, from psychoanalysis to body-oriented psychotherapy and humanistic psychotherapies Offers clear and practical explanations of the intersubjective aspects of therapy Demonstrates the pivotal need to work in the present moment in order to effect change and tailor therapy to the client Provides detailed case studies and numerous practical applications of infant research and the unified body-mind perspective increasingly revealed by neuroscience

2128.23 РУБ




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